As part of our commitment to sustainability and to cut down on wasted paper, you’ll no longer receive a returns label in your parcel. We offer our customer a 14 day returns policy. Don’t worry – following the steps below to see how to make your return.

To ensure your return is accepted please ensure this meets our return criteria below. All customer returns will undergo a thorough inspection, if an item(s) is returned in a non-saleable condition, we reserve the right to refuse a refund request and ship item(s) back to the customer.

In the unfortunate event your item arrives in a less than perfect condition we’re really sorry! Please reach out to our customer care team prior to the return or within 7 days of receipt. For further information please see our faulty policy.

UK customers can initiate a return below.